Connect over SSH

Get the connection details

Obtain the server's public IP, SSH port, login user and authentication method from your hosting provider. Keep the provider console available in case a firewall or SSH setting prevents access.

macOS, Linux and Windows Terminal

Open Terminal or PowerShell with OpenSSH installed:

ssh SERVER_USER@SERVER_IP

For a non-default port:

ssh -p SSH_PORT SERVER_USER@SERVER_IP

Replace the uppercase placeholders. If you use a private key, add -i /path/to/key. The first connection asks you to verify the host key fingerprint. Compare it with a trusted provider record before accepting. Password input is normally invisible.

Windows with a graphical SSH client

Enter the server address and port, select SSH, then provide the assigned user and password or private key. A terminal window should open after authentication.

Confirm the shell

whoami

The installation requires root. If your provider gives a sudo-capable account, use sudo -i and check again. Keep the connection open while the installer runs.

Connection errors

A timeout usually points to the IP, port, routing or firewall. Permission denied points to the account, password or key. A changed host key needs investigation; do not delete the stored fingerprint without confirming why it changed. Use the provider console if the normal SSH path is unavailable.